French-speaking Consumer Relations Specialist

The Procter & Gamble Company

San José, Costa Rica
Not specified; not specified; competitive salary +...
Advanced proficiency in english spoken and written
Advanced proficiency in french spoken and written
High school diploma required
This role delivers exceptional service through phone, email, and chat while resolving issues efficiently to enhance consumer satisfaction

Job Summary

  • This role delivers exceptional service through phone, email, and chat while resolving issues efficiently to enhance consumer satisfaction.
  • Candidates will serve as product experts guiding clients through troubleshooting, warranty claims, and tailored recommendations.
  • The position offers continuous mentorship, formal training opportunities, and a competitive salary with benefits.

Matching Summary

This role delivers exceptional service through phone, email, and chat while resolving issues efficiently to enhance consumer satisfaction.

Salary

Not specified; Not specified; Competitive salary and benefits package

Skills & Requirements

Must-have

  • Advanced proficiency in English spoken and written
  • Advanced proficiency in French spoken and written
  • High school diploma required
  • On-site work for first five months

Nice-to-have

  • Prior experience in customer service
  • Bachelor's degree or currently enrolled university student
  • Proficiency in Microsoft Office Suite
  • Strong problem-solving skills
  • Detail-oriented with strong organizational skills

Key Requirements

  • High school diploma
  • Advanced English proficiency
  • Advanced French proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter