Insurance Call Center Representative

DXC Technology UK

Any City, NC, United States
Base: $36,700 - $68,200; bonus/equity: not specifi...
Hybrid
Inbound contact center support
Policy maintenance and transactions
Customer data entry and documentation
Provide high-quality support to clients, assisting with inquiries, policy maintenance, and insurance-related transactions

Job Summary

  • Provide high-quality support to clients, assisting with inquiries, policy maintenance, and insurance-related transactions.
  • Conduct data entry and document matching to maintain accurate and up-to-date customer information.
  • Full-time hires are eligible to participate in the DXC benefit program, which includes health, dental, and vision insurance coverage.

Matching Summary

Provide high-quality support to clients, assisting with inquiries, policy maintenance, and insurance-related transactions.

Salary

Base: $36,700 - $68,200; Bonus/Equity: Not specified; Benefits: Comprehensive, flexible, and competitive benefits program

Skills & Requirements

Must-have

  • Inbound contact center support
  • Policy maintenance and transactions
  • Customer data entry and documentation
  • Escalation management and resolution

Nice-to-have

  • Collaborate with multiple teams
  • Familiarity with contact center technology
  • Strong analytical and problem-solving skills
  • Ability to work independently

Key Requirements

  • High school diploma or GED
  • Minimum 2 years customer service experience
  • Experience in life or general insurance

Work Rights

Not specified

Tailored Resume

Cover Letter