Tricare Beneficiary Services Representative - Guantanamo Bay, Cuba

Leidos

Guantanamo Bay, Cuba
Base: $32,000; bonus/equity: not specified; benefi...
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Tricare overseas program
Defense health agency
Defense online enrollment system
** Leidos is seeking a TRICARE Beneficiary Services Representative for future openings in Guantanamo Bay, Cuba, to support military members and their families by providing essential beneficiary education and enrollment services. Candidates must be U.S. citizens with a specific status related to active-duty service members or DoD employees, and the role requires strong customer service skills. **

Job Summary

  • Provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA).
  • Process enrollments, disenrollments, portability transfers, and make Primary Care Manager (PCM) changes using systems like Defense Online Enrollment System (DOES) and MHS Genesis.
  • Offer guidance on TRICARE resources, benefits, enrollment, and claims, assisting beneficiaries both in person and over the phone.

Matching Summary

Match Score: 75

** Leidos is seeking a TRICARE Beneficiary Services Representative for future openings in Guantanamo Bay, Cuba, to support military members and their families by providing essential beneficiary education and enrollment services. Candidates must be U.S. citizens with a specific status related to active-duty service members or DoD employees, and the role requires strong customer service skills. **

Salary

Base: $32,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • TRICARE Overseas Program
  • Defense Health Agency
  • Defense Online Enrollment System
  • MHS Genesis
  • HIPAA regulations
  • Protected Health Information handling

Nice-to-have

  • Self-starter
  • work independently
  • minimal supervision
  • disrupt, provoke, and refuse to fail

Key Requirements

  • High School diploma or GED
  • U.S. Citizenship
  • SOFA/Command-Sponsored status
  • Eligible to obtain ADP IT III clearance
  • 3+ years of customer service experience

Work Rights

SOFA/Command-Sponsored status as a dependent

Tailored Resume

Cover Letter