GE HealthCare is seeking a Field Service Engineer to oversee field operations, including installation, maintenance, and repair of medical imaging equipment in Hino, Japan. The ideal candidate should possess 1-2 years of relevant field service experience and strong communication skills to enhance customer satisfaction
Job Summary
The Field Engineer is responsible for all field operations in their designated area, including installation, inspection, repair, maintenance, and billing, striving to maintain and improve customer satisfaction.
The Field Engineer will work to improve technical skills, including clinical knowledge of assigned equipment, and support the effective operation of healthcare services in medical institutions, including commercial proposals, to gain customer trust.
The Field Engineer will collaborate with the sales representative to contribute to share gain through services and build good relationships with partner distributors to develop business rooted in the region as business partners.
Matching Summary
Match Score: 85
GE HealthCare is seeking a Field Service Engineer to oversee field operations, including installation, maintenance, and repair of medical imaging equipment in Hino, Japan. The ideal candidate should possess 1-2 years of relevant field service experience and strong communication skills to enhance customer satisfaction.
Skills & Requirements
Must-have
Medical equipment installation and maintenance
Customer communication and satisfaction
Problem escalation and resolution
Operational improvement proposals
Nice-to-have
Building good relationships with partner distributors
Clinical knowledge of equipment
Supporting healthcare service operations
Key Requirements
1-2 years of field service experience in electrical/mechanical fields (or basic knowledge of electricity/computers/networks for inexperienced individuals)
Logical communication skills to explain events to customers
Ability to propose and execute ideas for operational improvement
Skill to accurately perform inspections and repairs by reading manuals
Ability to accurately escalate and resolve issues at customer sites