Client Success Manager

DXC Technology UK

UK South, United Kingdom
5d onsite
Executive-level relationship building
Service excellence and delivery
Financial performance management
Acting as the primary point of contact and trusted advisor for key clients, the CSM is responsible for driving exceptional client outcomes through service excellence, strong financial performance, and sustainable account growth

Job Summary

  • Acting as the primary point of contact and trusted advisor for key clients, the CSM is responsible for driving exceptional client outcomes through service excellence, strong financial performance, and sustainable account growth.
  • The successful candidate will support one of DXC’s most significant accounts, requiring 5 days per week onsite presence within the M3/M4 corridor.
  • DXC Technology is seeking a senior Client Success Manager (CSM) to join our Aerospace & Defence business area, fostering a people-first culture focused on collaboration, innovation, and continuous development.

Matching Summary

Acting as the primary point of contact and trusted advisor for key clients, the CSM is responsible for driving exceptional client outcomes through service excellence, strong financial performance, and sustainable account growth.

Skills & Requirements

Must-have

  • Executive-level relationship building
  • Service excellence and delivery
  • Financial performance management
  • Contract renewals and growth
  • Account strategic planning
  • Customer satisfaction initiatives

Nice-to-have

  • People-first culture
  • Collaborative innovation
  • Continuous development focus
  • Inclusive environment

Key Requirements

  • UK National with 10 consecutive years UK residency
  • Bachelor’s degree or equivalent experience
  • Client-facing account management experience
  • Experience in complex/regulated environments
  • Eligible for UK security clearance

Work Rights

UK National with 10 consecutive years UK residency

Tailored Resume

Cover Letter