The Assistant Operations Manager provides comprehensive support to ensure the seamless functioning of all operational elements within the centre, maintaining high standards of safety, compliance, and efficiency
Job Summary
The Assistant Operations Manager provides comprehensive support to ensure the seamless functioning of all operational elements within the centre, maintaining high standards of safety, compliance, and efficiency.
This role is pivotal in upholding the centre's presentation, managing maintenance and security, building stakeholder relationships, and enhancing the customer experience through effective budget management.
Key responsibilities include supporting operational contracts, managing maintenance logs, ensuring emergency preparedness, and collaborating with various teams to achieve operational goals.
Matching Summary
The Assistant Operations Manager provides comprehensive support to ensure the seamless functioning of all operational elements within the centre, maintaining high standards of safety, compliance, and efficiency.
Skills & Requirements
Must-have
Support operational contracts and KPI's
Manage maintenance logs for centre works
Ensure safety of asset occupants
Support building presentation standards
Manage retailer feedback on operational issues
Foster strong relationships with stakeholders
Nice-to-have
Develop a professional and welcoming environment
Enhance overall customer experience
Support ESG initiatives and sustainability improvements
Motivate, develop, and recognise people
Key Requirements
Developing leader with track record of achieving positive outcomes
Experience in operations with retail/mixed-use assets
Experience managing cleaning and security contracts
Ability to deliver allocated projects on time and budget
Exposure to risk register and H&SE audits
Understanding of warden responsibilities and emergency management