Customer Banking Specialist- Kawana

Markham Bank

Kawana, Queensland, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** Markham Bank is seeking a part-time Customer Banking Specialist for its Kawana branch, aiming to provide exceptional service to customers. The role involves engaging with customers about their banking needs, processing applications, and educating them on digital banking solutions. **

Job Summary

  • As the Customer Banking Specialist in our Kawana Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Educate and demonstrate of our in-branch technology and digital banking options to customers, problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture.

Matching Summary

Match Score: 75

** Markham Bank is seeking a part-time Customer Banking Specialist for its Kawana branch, aiming to provide exceptional service to customers. The role involves engaging with customers about their banking needs, processing applications, and educating them on digital banking solutions. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Financial Health Checks
  • In-branch technology demonstration
  • Problem solving and effective solutions

Nice-to-have

  • Act with integrity
  • Customer at the center
  • Genuine interest in career growth

Key Requirements

  • Experience in financial services, retail or hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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