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Markham Bank is seeking a part-time Customer Banking Specialist for its Kawana branch, aiming to provide exceptional service to customers. The role involves engaging with customers about their banking needs, processing applications, and educating them on digital banking solutions.
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Job Summary
As the Customer Banking Specialist in our Kawana Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
Educate and demonstrate of our in-branch technology and digital banking options to customers, problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture.
Matching Summary
Match Score: 75
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Markham Bank is seeking a part-time Customer Banking Specialist for its Kawana branch, aiming to provide exceptional service to customers. The role involves engaging with customers about their banking needs, processing applications, and educating them on digital banking solutions.
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Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Financial Health Checks
In-branch technology demonstration
Problem solving and effective solutions
Nice-to-have
Act with integrity
Customer at the center
Genuine interest in career growth
Key Requirements
Experience in financial services, retail or hospitality