Mnsw - Customer Service Officer

dcj.nsw.gov.au

Parramatta, NSW, AU
Base: $84,659 - 92,701 py; benefits: employer cont...
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Customer service
Interpreting services
Translation services
** The Multicultural NSW is seeking a Customer Service Officer for a temporary full-time position in Parramatta, focusing on delivering high-quality customer service, particularly in interpreting and translation services. The role requires individuals with strong problem-solving skills, digital literacy, and the ability to handle sensitive information in a fast-paced environment. **

Matching Summary

Match Score: 75

** The Multicultural NSW is seeking a Customer Service Officer for a temporary full-time position in Parramatta, focusing on delivering high-quality customer service, particularly in interpreting and translation services. The role requires individuals with strong problem-solving skills, digital literacy, and the ability to handle sensitive information in a fast-paced environment. **

Salary

Base: $84,659 - 92,701 pa; Benefits: employer contribution to superannuation and annual leave loading; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • customer service
  • interpreting services
  • translation services
  • problem-solving skills
  • communication skills
  • digital literacy
  • confidentiality

Nice-to-have

  • cultural diversity experience
  • stakeholder relationships
  • fast-paced environment

Key Requirements

  • experience in customer service or contact centre environment
  • ability to manage competing priorities
  • experience handling sensitive information
  • understanding of culturally diverse communities

Work Rights

Not specified

Tailored Resume

Cover Letter