Continuous Improvement Specialist

Marsh & McLennan Companies Inc

Austin, TX, US
Not specified; not specified; competitive benefits...
Hybrid
Lean six sigma methodology application
Process mapping and bottleneck identification
Data analysis with excel sql tableau
This hybrid role requires at least three in-office days per week to lead process optimization across insurance operations

Job Summary

  • This hybrid role requires at least three in-office days per week to lead process optimization across insurance operations.
  • You will apply Lean, Six Sigma, Kaizen, and BPM to diagnose issues and implement solutions that reduce cycle time and enhance customer experience.
  • The company offers professional development, meaningful work, and a supportive leadership environment within an inclusive and collaborative culture.

Matching Summary

This hybrid role requires at least three in-office days per week to lead process optimization across insurance operations.

Salary

Not specified; Not specified; Competitive benefits included

Skills & Requirements

Must-have

  • Lean Six Sigma methodology application
  • Process mapping and bottleneck identification
  • Data analysis with Excel SQL Tableau
  • Insurance operations lifecycle knowledge
  • Cross-functional stakeholder management

Nice-to-have

  • Robotic Process Automation experience
  • Underwriting or claims system familiarity
  • Multi-channel contact center background
  • Strong change adoption leadership skills
  • Inclusive collaborative culture fit

Key Requirements

  • Bachelor's degree in Business or related field
  • 3+ years in insurance operations or process improvement
  • Green/Black Belt certification strongly preferred
  • Proficiency in analytics tools like SQL and Power BI

Work Rights

Not specified

Tailored Resume

Cover Letter