Lead Service Manager

SimCorp AS

Attractive salary; bonus scheme included; pension ...
Hybrid
Itil practice governance experience
Incident and change management frameworks
Enterprise service data analysis
This role governs and matures assigned ITIL practices across Group IT to ensure standards are clearly defined and consistently applied

Job Summary

  • This role governs and matures assigned ITIL practices across Group IT to ensure standards are clearly defined and consistently applied.
  • The position requires establishing decision frameworks and driving consistent adoption of process standards across multiple IT domains including Security and Data.
  • SimCorp offers a hybrid workplace model requiring two days in the office per week along with an attractive salary and bonus scheme.

Matching Summary

Match Score: 85

This role governs and matures assigned ITIL practices across Group IT to ensure standards are clearly defined and consistently applied.

Salary

Attractive salary; Bonus scheme included; Pension provided

Skills & Requirements

Must-have

  • ITIL practice governance experience
  • Incident and Change Management frameworks
  • Enterprise service data analysis
  • Stakeholder persuasion without authority
  • ServiceNow or Jira Service Management

Nice-to-have

  • Collaborative and curious mindset
  • Hybrid work model flexibility
  • Cross-domain ticket ownership resolution
  • Knowledge adoption improvement strategies

Key Requirements

  • Experience implementing ITIL practices in complex environments
  • Analytical proficiency with enterprise service data
  • Ability to challenge senior stakeholders constructively

Work Rights

Not specified

Tailored Resume

Cover Letter