IT Specialist

HAWKSFORD SINGAPORE PTE. LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 16 RAFFLES QUAY HONG LEONG BUILDING 048581
Sgd 3,200 - 3,700 / monthly pm
**
Information technology
** HAWKSFORD SINGAPORE PTE. LTD. is seeking an IT Specialist to provide technical support for applications and infrastructure, ensuring efficient resolution of user requests and maintaining communication with both users and management. The ideal candidate will have a background in IT support, experience with ticketing systems, and strong communication skills. **

Job Summary

  • Principal Accountabilities: Ensure all user applications and infrastructure requests and calls for applications and infrastructure assistance are logged in a timely and appropriate manner
  • Remain aware of the importance of accurate logging and coding of logged issues to facilitate subsequent management analysis
  • Provide 1st and 2nd line support for both local and remote staff over the phone and, if necessary, desk side

Matching Summary

Match Score: 75

** HAWKSFORD SINGAPORE PTE. LTD. is seeking an IT Specialist to provide technical support for applications and infrastructure, ensuring efficient resolution of user requests and maintaining communication with both users and management. The ideal candidate will have a background in IT support, experience with ticketing systems, and strong communication skills. **

Salary

SGD 3,200 - 3,700 / Monthly

Skills & Requirements

Must-have

  • Information Technology

Nice-to-have

  • Global Operations
  • Critical Appraisal
  • Service Level Agreement
  • Laptops
  • Desktop Support
  • Printers
  • Root Cause Analysis
  • Microsoft Certified Professional
  • System Monitoring
  • Computer Hardware
  • Ticketing Systems
  • Achieving KPIs
  • Change Control Procedure
  • Safety And Risk Management
  • Email
  • Technical Support

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter