Customer Care Representative - Wfh Rhode Island

MTM Health

Rhode Island, US
$17.50ph; not specified; not specified
Fully remote
Handle inbound calls
High speed internet access
Quiet space free of distractions
The Customer Care Representative is the frontline representative and image of MTM Health, handling a variety of tasks primarily consisting of inbound calls from Members, Clients and Facilities

Job Summary

  • The Customer Care Representative is the frontline representative and image of MTM Health, handling a variety of tasks primarily consisting of inbound calls from Members, Clients and Facilities.
  • MTM Health offers a Total Rewards program including Health, Dental and Vision Insurance, Life and Disability Insurance, and a 401(k) Retirement Plan with Company Match.
  • MTM Health is proud to be an Equal Opportunity Employer who welcomes diversity and values the ways in which we are different.

Matching Summary

The Customer Care Representative is the frontline representative and image of MTM Health, handling a variety of tasks primarily consisting of inbound calls from Members, Clients and Facilities.

Salary

$17.50/hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Handle inbound calls
  • High speed Internet access
  • Quiet space free of distractions
  • MTM Health culture

Nice-to-have

  • Innovation, collaboration, and growth
  • Meaningful difference every day
  • Exceeds NCQA standards
  • Supportive environment

Key Requirements

  • Reside in Rhode Island
  • 1 year Call Center experience
  • 6 months Customer Service experience
  • Basic typing/computer skills
  • High speed internet (3 mbps upload, 30 mbps download)
  • No wireless/WiFi air cards
  • No caretaking during work hours

Work Rights

Must currently reside in Rhode Island

Tailored Resume

Cover Letter