Network Operations Center Engineer (Marketplace) - Sea Labs

SEA

Jakarta, Indonesia
On-site
Bachelor's degree in computer science or related field
Knowledge of computer systems and networks
Technical report writing and documentation skills
The Network Operations Center provides essential monitoring and troubleshooting support for Shopee's servers and services

Job Summary

  • The Network Operations Center provides essential monitoring and troubleshooting support for Shopee's servers and services.
  • Engineers are responsible for identifying issues according to SOPs and escalating problems to appropriate teams for resolution.
  • The role involves developing automation tools and scripts to improve team efficiency in monitoring and incident management.

Matching Summary

The Network Operations Center provides essential monitoring and troubleshooting support for Shopee's servers and services.

Skills & Requirements

Must-have

  • Bachelor's Degree in Computer Science or related field
  • Knowledge of computer systems and networks
  • Technical report writing and documentation skills

Nice-to-have

  • Less than 1 year of experience welcomed
  • Ability to work rotating shifts including nights
  • Proactive follow-up with internal and external parties

Key Requirements

  • Bachelor's Degree in Computer Science, Engineering, or Information Systems
  • Less than 1 year of experience
  • Competent in technical report writing

Work Rights

Not specified

Tailored Resume

Cover Letter