Mechanical Support Engineer (Customer Service/ Oil&Gas)

GMP TECHNOLOGIES (S) PTE LTD

Singapore, Singapore
Not specified
Mechanical engineering diploma or degree
3+ years customer-facing experience
Key account management in industrial sector
GMP Technologies (S) Pte Ltd is seeking a Mechanical Support Engineer in Singapore to provide customer service and support to key accounts in the oil and gas sector. The ideal candidate will have a strong background in mechanical engineering and experience in customer-facing roles, particularly in managing key accounts

Job Summary

  • Act as the primary operational point of contact for key and strategic customers within the oil and gas sector.
  • Manage the full order lifecycle from enquiry through delivery while ensuring technical accuracy and commercial alignment.
  • Collaborate closely with Sales, Supply Chain, and Finance teams to resolve fulfilment issues and drive customer satisfaction.

Matching Summary

Match Score: 80

GMP Technologies (S) Pte Ltd is seeking a Mechanical Support Engineer in Singapore to provide customer service and support to key accounts in the oil and gas sector. The ideal candidate will have a strong background in mechanical engineering and experience in customer-facing roles, particularly in managing key accounts.

Skills & Requirements

Must-have

  • Mechanical Engineering diploma or degree
  • 3+ years customer-facing experience
  • Key Account management in industrial sector
  • Proficiency in Microsoft 365 applications
  • Experience with SAP B1 and CRM systems

Nice-to-have

  • Power BI data analysis skills
  • HubSpot CRM familiarity
  • Proactive relationship building
  • Process improvement mindset
  • Strong communication during escalations

Key Requirements

  • Diploma or Degree in Mechanical Engineering
  • Minimum 3 years relevant experience
  • Key Account management experience required

Work Rights

Not specified

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