Customer Service Representative Ii (inside Sales)

Motionsolutions

Westland, MI, United States
On-site
Customer order placement
Negotiating sale price
Building customer relationships
Motion Solutions is seeking a Customer Service Representative II for their Westland, MI location. The role involves managing customer orders and relationships while ensuring customer satisfaction and profitability

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
  • Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Matching Summary

Match Score: 80

Motion Solutions is seeking a Customer Service Representative II for their Westland, MI location. The role involves managing customer orders and relationships while ensuring customer satisfaction and profitability.

Skills & Requirements

Must-have

  • customer order placement
  • negotiating sale price
  • building customer relationships
  • maintaining inventory levels
  • sourcing products
  • determining cost effective shipping

Nice-to-have

  • guidance to less experienced representatives
  • handling challenging inquiries

Key Requirements

  • High school diploma or GED
  • 3-5 years of related experience
  • Excellent communication skills
  • Ability to multi-task
  • Strong computer skills
  • Strong negotiation skills
  • Basic product knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter