It Operations Manager M/f

Airbus

Toulouse, France
Incident tracking and escalation
Application support and management
Servicenow knowledge
The role involves ensuring applications are well-supported for business operations, managing around 250 applications for Airbus Commercial, ATR, and ADS

Job Summary

  • The role involves ensuring applications are well-supported for business operations, managing around 250 applications for Airbus Commercial, ATR, and ADS.
  • Key responsibilities include incident tracking, follow-up, escalation, and ensuring the incident process is correctly applied, along with providing KPIs and analysis.
  • Airbus offers attractive financial rewards, work-life balance initiatives, comprehensive wellbeing and health benefits, and significant individual development opportunities.

Matching Summary

The role involves ensuring applications are well-supported for business operations, managing around 250 applications for Airbus Commercial, ATR, and ADS.

Skills & Requirements

Must-have

  • Incident tracking and escalation
  • Application support and management
  • ServiceNow knowledge
  • Advanced French and English proficiency

Nice-to-have

  • Collaborative mindset
  • Leadership skills
  • Continuous improvement focus

Key Requirements

  • Academic background in Information Technology
  • Solid professional experience in the field
  • Experience on application management
  • Knowledge on Aircraft Technical Data/Documentation

Work Rights

Not specified

Tailored Resume

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