Regional Service Field Operation Manager

57

Fully remote
Technical field support coordination
Team leadership and kpi management
Safety compliance and hazard reporting
The role involves providing remote or on-site technical support for installation and maintenance issues to ensure customer satisfaction

Job Summary

  • The role involves providing remote or on-site technical support for installation and maintenance issues to ensure customer satisfaction.
  • Candidates will coordinate a field support team, set appropriate KPIs, and report monthly performance metrics to management.
  • The position requires strict adherence to global safety processes and the authority to stop operations if hazards are detected.

Matching Summary

The role involves providing remote or on-site technical support for installation and maintenance issues to ensure customer satisfaction.

Skills & Requirements

Must-have

  • Technical field support coordination
  • Team leadership and KPI management
  • Safety compliance and hazard reporting
  • Customer specification adherence
  • Training delivery and development

Nice-to-have

  • Global product development experience
  • Innovative collaborative working culture
  • Sustainability focus in daily practice
  • Ethical business practices commitment

Key Requirements

  • Experience leading technical field support teams
  • Knowledge of elevator/escalator safety regulations
  • Ability to develop training programs and methods

Work Rights

Not specified

Tailored Resume

Cover Letter