Experienced Associate - Desktop Support Engineer (ac Kl)

PwC

Kuala Lumpur, Malaysia
Desktop support experience
Customer-centric support
Troubleshooting hardware and software
At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services

Job Summary

  • At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services.
  • This customer-centric position involves problem-solving, one-on-one and group training, and maintaining an innovative environment for IT engagement and education.
  • Proactively anticipate, identify, and resolve complex problems while applying technical knowledge.

Matching Summary

At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services.

Skills & Requirements

Must-have

  • Desktop support experience
  • Customer-centric support
  • Troubleshooting hardware and software

Nice-to-have

  • Experience with ServiceNow platform
  • Strong team player
  • Innovative technology-focused environment

Key Requirements

  • Minimum of 2 years of experience
  • Diploma or bachelor's degree in IT
  • ITIL 4 certification is an advantage

Work Rights

Not specified

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