Base: $30,773; bonus/equity: not specified; benefi...
Fully remote
Excellent customer service
Manage campus switchboard
Answer emails
The University of Arkansas at Little Rock is seeking a Customer Service Specialist to serve as the primary contact at the ASK Desk, providing exceptional service to students, families, and community members. The ideal candidate should have relevant customer service experience and preferably familiarity with university systems
Job Summary
The Customer Service Specialist will serve as the main customer service representative for the ASK Desk, acting as a welcoming and knowledgeable contact for students, families, employees, and community members.
Responsibilities include managing the campus switchboard, answering emails, assisting with New Student Orientation event planning, and providing campus-wide referral information.
The University of Arkansas at Little Rock is committed to providing a safe campus community and is an equal opportunity institution.
Matching Summary
Match Score: 75
The University of Arkansas at Little Rock is seeking a Customer Service Specialist to serve as the primary contact at the ASK Desk, providing exceptional service to students, families, and community members. The ideal candidate should have relevant customer service experience and preferably familiarity with university systems.
Salary
Base: $30,773; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
excellent customer service
manage campus switchboard
answer emails
work evenings and weekends
essential employee during closures
Nice-to-have
university setting experience
knowledge of Workday
knowledge of Slate
knowledge of Qless
Key Requirements
High school diploma plus one year specialized training
One year applicable experience
Proof of legal authority to work in US
Work Rights
Proof of legal authority to work in the United States