Cox Automotive is seeking a Vehicle Operations Support Specialist II in Maple Grove, MN, to manage account relationships and ensure vehicle readiness for sale. The role requires effective communication, customer service skills, and experience in vehicle reconditioning
Job Summary
Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
Review and update condition report; approve and audit vehicle repair report.
This is an outdoor role, meaning exposure to weather elements is to be expected.
Matching Summary
Match Score: 75
Cox Automotive is seeking a Vehicle Operations Support Specialist II in Maple Grove, MN, to manage account relationships and ensure vehicle readiness for sale. The role requires effective communication, customer service skills, and experience in vehicle reconditioning.
Salary
Base: $18.22 - $27.36/hour; Bonus/Equity: $1,000 Sign On Bonus; Benefits: Paid time off, paid holidays, health care insurance, retirement planning
Skills & Requirements
Must-have
Manage account relationships
Review and update condition reports
Respond to customer inquiries
Communicate with Lot Operations and Recon departments
Prepare sale vehicle run process
Work with lot operations and quadrant coordinators
Review vehicles in sale line up
Demonstrate safety commitment
Nice-to-have
Prior experience in vehicle reconditioning
General auto body knowledge
Ability to utilize a handheld portable terminal
Key Requirements
High School Diploma/GED and 3 years’ experience in a related field
OR any level degree/certification beyond a HS diploma/GED and up to 1 year of experience
OR 5 years’ experience in a related field
Effective communication and organization skills
Commitment to providing excellent customer service
Regularly required to stand, walk, reach, talk and hear
Frequently required to stoop, kneel, crouch, bend, squat and climb