The Director owns financial and operational performance while driving revenue, margin, and client satisfaction across a complex managed services environment
Job Summary
The Director owns financial and operational performance while driving revenue, margin, and client satisfaction across a complex managed services environment.
This role requires direct leadership accountability for enterprise infrastructure delivery including network and data center services within the Cloud Applications & Infrastructure portfolio.
Candidates must interface with client senior executives to generate additional business and participate directly in the pursuit of new opportunities.
Matching Summary
The Director owns financial and operational performance while driving revenue, margin, and client satisfaction across a complex managed services environment.
Skills & Requirements
Must-have
Oversee enterprise infrastructure service lines
Manage network and data center operations
Drive revenue margin and client satisfaction
Lead leaders of leaders in global IT
Translate client business plans to services strategy
Nice-to-have
Demonstrates executive presence and professionalism
Collaborative working style with open communication
Active listening and problem-solving skills
Awareness of industry trends and competitors
Experience managing third-party suppliers
Key Requirements
10+ years professional services experience in global IT managed services
Bachelor's degree in IT Computer Science Business or equivalent
U.S. citizenship required for security clearance
Experience overseeing enterprise infrastructure service lines
Strong interpersonal and negotiation skills preferred