Analyst, Customer Service Delivery – Backlog Management

Equinix Inc.

2+ years relevant experience
Bachelor's degree required
Expertise in ms excel pivot tables
This role involves proactively supporting order backlog exercises and providing analytical advisory to multi-functional teams globally

Job Summary

  • This role involves proactively supporting order backlog exercises and providing analytical advisory to multi-functional teams globally.
  • The analyst is responsible for designing metrics dashboards, consolidating data from various systems, and ensuring accurate monthly backlog reporting.
  • Equinix offers a career where bold ideas are welcomed, human connection is valued, and employees have the opportunity to shape their future.

Matching Summary

This role involves proactively supporting order backlog exercises and providing analytical advisory to multi-functional teams globally.

Skills & Requirements

Must-have

  • 2+ years relevant experience
  • Bachelor's degree required
  • Expertise in MS Excel pivot tables
  • Strong business English communication
  • Tableau or Power BI expertise

Nice-to-have

  • Siebel or Salesforce experience
  • Data center industry knowledge
  • Self-starter attitude
  • Ability to work in rapidly changing environment
  • Customer service focused mindset

Key Requirements

  • Bachelor's degree required
  • 2+ years of relevant experience
  • Experience with Tableau or Power BI
  • Proficiency in MS Word, Excel, and PowerPoint
  • Strong verbal and written business English

Work Rights

Not specified

Tailored Resume

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