Customer Service Advisor | S1 | Everyday Banking | Belfast

Santander UK

Belfast, United Kingdom
Base: £25,000; bonus/equity: not specified; benefi...
Hybrid
First point of contact for customers
Provide immediate and empathetic support
Handle day-to-day transactions and queries
Santander is evolving into a technology-driven organisation, and our people are at the heart of this journey

Job Summary

  • Santander is evolving into a technology-driven organisation, and our people are at the heart of this journey.
  • You’ll be a listener and problem solver, acting as the first point of contact, whilst providing immediate and empathetic support over the phone.
  • We put 8% of salary into your pension, even if you don’t contribute yourself.

Matching Summary

Santander is evolving into a technology-driven organisation, and our people are at the heart of this journey.

Salary

Base: £25,000; Bonus/Equity: Not specified; Benefits: £500 annual cash allowance plus 25 days' holiday, pension, healthcare, and protection benefits

Skills & Requirements

Must-have

  • First point of contact for customers
  • Provide immediate and empathetic support
  • Handle day-to-day transactions and queries
  • Update customer records accurately
  • Build strong customer relationships

Nice-to-have

  • Flexible and can-do attitude
  • Think customer and share ideas
  • Comfortable in a multi-skilled environment
  • Desire to go above and beyond

Key Requirements

  • Right to work in the UK

Work Rights

Must have the right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter