Customer Service Representative Ii

Brigham and Women's Faulkner Hospital

Boston, MA, United States
$18.58 - $26.58phly; not specified; not specified
On-site
Accounts receivable management
Insurance claim resolution
Patient billing support
Responsible for communicating with patients, insurance companies, and other parties to collect outstanding balances, resolve billing disputes, and ensure proper reimbursement for the hospital

Job Summary

  • Responsible for communicating with patients, insurance companies, and other parties to collect outstanding balances, resolve billing disputes, and ensure proper reimbursement for the hospital.
  • Monitor and manage the accounts receivable of the hospital by reviewing and following up on outstanding balances.
  • Assist patients in understanding their medical bills, insurance coverage, and payment options.

Matching Summary

Responsible for communicating with patients, insurance companies, and other parties to collect outstanding balances, resolve billing disputes, and ensure proper reimbursement for the hospital.

Salary

$18.58 - $26.58/Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Accounts receivable management
  • Insurance claim resolution
  • Patient billing support
  • Collections activities documentation

Nice-to-have

  • Strong negotiation skills
  • Problem-solving abilities
  • Attention to detail

Key Requirements

  • High School Diploma or Equivalent required
  • Collections Experience 2-3 years required
  • Knowledge of medical billing processes

Work Rights

Not specified

Tailored Resume

Cover Letter