Not specified; not specified; benefits: 5 personal...
Hybrid
Proven customer success manager experience
B2b software environment background
Upsell and cross-sell opportunity identification
The role focuses on leading and growing strategic customer relationships for Rialtas, a market leader in accounting software for local councils
Job Summary
The role focuses on leading and growing strategic customer relationships for Rialtas, a market leader in accounting software for local councils.
Key responsibilities include driving retention strategies, identifying upsell opportunities, and collaborating with sales teams to align campaigns with customer needs.
Candidates will benefit from a competitive UK employee benefits programme including 5 personal days leave over and above standard holiday entitlement.
Matching Summary
The role focuses on leading and growing strategic customer relationships for Rialtas, a market leader in accounting software for local councils.
Salary
Not specified; Not specified; Benefits: 5 Personal Days leave + £325 Lifestyle Reward
Skills & Requirements
Must-have
Proven Customer Success Manager experience
B2B software environment background
Upsell and cross-sell opportunity identification
CRM platform proficiency
Valid driving licence and own transport
Nice-to-have
Strategic thinking with operational execution
Collaborative team player in fast-paced environment