Technical Support Engineer

KION Group

Stockport, United Kingdom
Excellent verbal and written communication skills
Ability to multi-task in fast-paced environment
Familiarity with incident management tools
The Response Coordination Centre ensures high quality service for customers requiring assistance with logistics and automation systems

Job Summary

  • The Response Coordination Centre ensures high quality service for customers requiring assistance with logistics and automation systems.
  • The role involves providing technical support and coordinating incident resolution within stringent SLA timescales.
  • Dematic offers career development opportunities, competitive compensation, and global exposure for employees.

Matching Summary

The Response Coordination Centre ensures high quality service for customers requiring assistance with logistics and automation systems.

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Ability to multi-task in fast-paced environment
  • Familiarity with incident management tools

Nice-to-have

  • Team player with overall team goals
  • Inquisitive mind with flexibility to travel
  • Strong software engineering background

Key Requirements

  • Experience in customer-facing roles
  • Ability to work flexible shifts including nights and weekends
  • Strong logical thinking skills

Work Rights

Not specified

Tailored Resume

Cover Letter