Job Summary

• The purpose of this position is to oversee day-to-day operations of the Customer Service Team.
• The Lead CSR works closely with the Customer Service Manager to implement procedures and monitor department KPIs.
• This role is eligible for a targeted annual bonus, 401k Savings plan, Healthcare, and other generous rewards.

Matching Summary

Salary

Base: $32.36 - $40.63; Bonus/Equity: Not specified; Benefits: Healthcare, 401k, paid time off

Skills & Requirements

Key Requirements

• HS Diploma or GED
• Bachelor's degree preferred
• 5+ years customer service experience in manufacturing

Work Rights