Reservation Executive

Hotel Chadstone Melbourne MGallery

Bhubaneswar, India
On-site
Maximize room revenues
Coordinate reservation department duties
Respond to customer queries
Hotel Chadstone Melbourne MGallery is seeking a Reservation Executive to manage room reservations and optimize revenue through effective selling strategies. The role requires leadership skills and a focus on customer satisfaction, alongside administrative tasks like forecasting and maintaining guest records

Job Summary

  • Plan the room reservations and ensure proper selling techniques and strategies are utilized to maximize room revenues.
  • Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.
  • Employee benefit card offering discounted rates at Accor hotels worldwide and opportunities to develop talent through Accor’s learning programs.

Matching Summary

Match Score: 85

Hotel Chadstone Melbourne MGallery is seeking a Reservation Executive to manage room reservations and optimize revenue through effective selling strategies. The role requires leadership skills and a focus on customer satisfaction, alongside administrative tasks like forecasting and maintaining guest records.

Skills & Requirements

Must-have

  • Maximize room revenues
  • Coordinate reservation department duties
  • Respond to customer queries
  • Maintain corporate database
  • Supervise reservation associates
  • Calculative overbooking

Nice-to-have

  • Leadership skills
  • Persuasion and motivation
  • Honesty, integrity, ethical behaviour
  • Tactfulness, openness, cultural awareness
  • Ability to accept responsibility
  • Self confidence, motivation, drive and tenacity

Key Requirements

  • Experience in reservation management
  • Ability to think strategically
  • Ability to clearly delegate tasks

Work Rights

Not specified

Tailored Resume

Cover Letter