Technology Support Service Manager

LINKLATERS SINGAPORE PTE. LTD.

Singapore, Singapore
Not specified
Experience supervising it service support teams
Ability to work with senior business stakeholders
Strong troubleshooting and analytical skills
LINKLATERS SINGAPORE PTE. LTD. is seeking a Technology Support Service Manager to oversee daily technology operations, ensuring effective service delivery and collaboration with senior stakeholders. The role demands strong leadership and analytical skills to drive technology strategy adoption and improve support services

Job Summary

  • The role involves overseeing daily technology operations and implementing the global technology strategy across the office.
  • Candidates must be confident working with senior business stakeholders at the partner or chief level to drive technology adoption.
  • The position requires managing a high-performing team while ensuring 24/7 service availability and compliance with industry regulations.

Matching Summary

Match Score: 85

LINKLATERS SINGAPORE PTE. LTD. is seeking a Technology Support Service Manager to oversee daily technology operations, ensuring effective service delivery and collaboration with senior stakeholders. The role demands strong leadership and analytical skills to drive technology strategy adoption and improve support services.

Skills & Requirements

Must-have

  • Experience supervising IT service support teams
  • Ability to work with senior business stakeholders
  • Strong troubleshooting and analytical skills
  • Knowledge of IT service support policies
  • Experience managing external vendors

Nice-to-have

  • Track record in identifying cost savings opportunities
  • Experience fostering high-performing team culture
  • Collaborative approach to cross-functional challenges
  • Familiarity with performance management tools

Key Requirements

  • Significant experience in IT service support roles
  • Proven track record of supervising or managing a team
  • Experience working in a global organization providing 24/7 service

Work Rights

Not specified

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