Customer Banking Specialist - Coburg

CommBank

Coburg, Victoria, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Deliver a seamless banking experience to over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience to over 10 million personal and small business customers.
  • Support customers with enquiries, account maintenance, and credit product applications.
  • Assess customers' financial needs through Financial Health Checks and provide tailored solutions.

Matching Summary

Deliver a seamless banking experience to over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions
  • Champion processes and procedures

Nice-to-have

  • Financial wellbeing focus
  • Act with integrity
  • Customer at the center
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ask the right questions
  • Work in a busy retail environment
  • Interest in building a career

Work Rights

Not specified

Tailored Resume

Cover Letter