Service Advisor

Wilde Chrysler Dodge Jeep Ram

Waukesha, WI, US
Customer communication
Service needs identification
Repair order writing
The service drive sets the tone for the entire customer experience, and this role is the connection point between the shop and the customer

Job Summary

  • The service drive sets the tone for the entire customer experience, and this role is the connection point between the shop and the customer.
  • You will greet customers, listen to concerns, write repair orders, explain recommendations, and keep customers updated on repair progress.
  • Wilde CDJR is committed to delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun.

Matching Summary

The service drive sets the tone for the entire customer experience, and this role is the connection point between the shop and the customer.

Skills & Requirements

Must-have

  • customer communication
  • service needs identification
  • repair order writing
  • warranty coverage verification
  • customer record maintenance

Nice-to-have

  • building trust quickly
  • customer-focused mindset
  • team-oriented attitude
  • delivering honest value
  • earning customers for life

Key Requirements

  • Previous Service Advisor experience preferred
  • Automotive technician experience or mechanical knowledge is a plus
  • Valid driver’s license and acceptable driving record

Work Rights

Not specified

Tailored Resume

Cover Letter