Intermediate computer skills including microsoft office
Minimum typing speed of 35 words per minute
KRG Technologies Inc. is seeking a Customer Support representative for their Saint Paul, MN location. The ideal candidate should possess strong communication skills, experience in call center environments, and a proficiency in computer applications
Job Summary
The position requires excellent written and verbal communication skills along with intermediate computer proficiency.
Candidates must have at least one year of customer service experience in a call center environment.
The role involves handling high volumes of inbound calls, live chat interactions, and internet response system emails.
Matching Summary
Match Score: 85
KRG Technologies Inc. is seeking a Customer Support representative for their Saint Paul, MN location. The ideal candidate should possess strong communication skills, experience in call center environments, and a proficiency in computer applications.
Skills & Requirements
Must-have
Excellent written and verbal communication skills
Intermediate computer skills including Microsoft Office
Minimum typing speed of 35 words per minute
One year or more customer service experience
Ability to handle 70+ inbound calls daily
Experience with live chat and email response systems
Nice-to-have
Preference for 45 words per minute typing speed
Two plus years of heavy call volume experience
Adaptability to take on new tasks on short notice
Ability to navigate multiple applications simultaneously
Strong multi-tasking capabilities in a fast pace
Key Requirements
1 year minimum Customer Service experience
Typing speed minimum 35 wpm
Heavy inbound call volume experience (70+ calls/day)