Customer Care Associate (Full Time)

AGORA CO-LEARNING SPACES PTE. LTD.

Singapore, Singapore
Not specified
Front of house role experience
Liaising with parents and children
Experience with crm systems
Agora Co-Learning Spaces Pte. Ltd. is seeking a full-time Customer Care Associate to facilitate interactions between parents, students, and teachers in their educational environment in Singapore. The role involves providing excellent customer service, managing administrative tasks, and fostering relationships with families while utilizing technology in the learning process

Job Summary

  • The company is an education startup dedicated to transforming learning experiences for children using technology.
  • Staff will serve as the key daily point of contact for parents, students, and teachers while managing reception duties.
  • The role requires triaging enquiries across various offerings including student care, early years, and third-party education providers.

Matching Summary

Match Score: 85

Agora Co-Learning Spaces Pte. Ltd. is seeking a full-time Customer Care Associate to facilitate interactions between parents, students, and teachers in their educational environment in Singapore. The role involves providing excellent customer service, managing administrative tasks, and fostering relationships with families while utilizing technology in the learning process.

Skills & Requirements

Must-have

  • Front of house role experience
  • Liaising with parents and children
  • Experience with CRM systems
  • Comfort with learning management software

Nice-to-have

  • Happy and energetic mindset
  • Creative problem-solving skills
  • Outstanding interpersonal communication

Key Requirements

  • Prior front of house experience preferred
  • Experience working with CRM systems required
  • Mid-week, weekend, and public holiday scheduling available

Work Rights

Not specified

Tailored Resume

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