Service Coördinator Fsm

KONE ELEVATORS PTY

Den Haag, Netherlands
Market conform; not specified; benefits: 41 vacati...
Hybrid
Strong organizational skills
Real-time scheduling monitoring
Customer and technician communication
KONE Elevators is seeking a Service Coordinator to manage the logistics of maintenance and repair services, ensuring efficient communication between customers, technicians, and field managers. The ideal candidate will have strong organizational and communication skills, experience in customer service, and proficiency in MS Office

Job Summary

  • The role serves as the crucial link between customers, technicians, and field managers to ensure smooth operations from planned maintenance to emergency repairs.
  • Candidates will optimize daily planning using AI tools (FSM) while ensuring all inspections, repairs, and maintenance tasks are executed on time.
  • KONE offers a competitive salary, 41 vacation days, hybrid working options in The Hague, Ede, or home, along with extensive training and development opportunities.

Matching Summary

Match Score: 85

KONE Elevators is seeking a Service Coordinator to manage the logistics of maintenance and repair services, ensuring efficient communication between customers, technicians, and field managers. The ideal candidate will have strong organizational and communication skills, experience in customer service, and proficiency in MS Office.

Salary

Market conform; Not specified; Benefits: 41 vacation days; Lease a Bike; Insurance discounts; Gym discount

Skills & Requirements

Must-have

  • Strong organizational skills
  • Real-time scheduling monitoring
  • Customer and technician communication
  • MS Office proficiency
  • MBO-4 work and thinking level

Nice-to-have

  • Experience with Salesforce
  • AI-driven FSM usage
  • Positive service-oriented attitude
  • Ability to work under pressure
  • Informal team culture fit

Key Requirements

  • MBO-4 education level
  • Full-time availability (40 hours)
  • Prior experience with customer contact

Work Rights

Not specified

Tailored Resume

Cover Letter