Motion Automation Intelligence- Customer Service Representative Ii

GPC Tools & Equipment Sydney

Danvers, MA, United States
$ - $ / hour
Order placement via multiple channels
Negotiating sale and purchase prices
Building customer relationships
Ensures customer expectations are accurately determined and fully met by placing customer orders via telephone, fax, email, electronic methods, or walk in

Job Summary

  • Ensures customer expectations are accurately determined and fully met by placing customer orders via telephone, fax, email, electronic methods, or walk in.
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, and may adjust non-contract customer pricing to meet demands.
  • Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

Ensures customer expectations are accurately determined and fully met by placing customer orders via telephone, fax, email, electronic methods, or walk in.

Salary

$ - $ / hour

Skills & Requirements

Must-have

  • Order placement via multiple channels
  • Negotiating sale and purchase prices
  • Building customer relationships
  • Inventory management for customers
  • Sourcing products from various locations
  • Determining cost-effective shipping

Nice-to-have

  • Guidance to junior staff
  • Handling challenging inquiries
  • Process improvement initiatives

Key Requirements

  • 3-5 years of related experience
  • High school diploma or GED
  • Excellent communication skills
  • Ability to multi-task
  • Strong computer skills
  • Strong negotiation skills

Work Rights

Not specified

Tailored Resume

Cover Letter