Senior Manager Customer Engagement

BRENNTAG

Customer-centric experiences
Customer engagement strategy
Cross-functional collaboration
The Senior Manager Customer Engagement is responsible for leading regional teams to deliver exceptional, connected, and customer-centric experiences across North America

Job Summary

  • The Senior Manager Customer Engagement is responsible for leading regional teams to deliver exceptional, connected, and customer-centric experiences across North America.
  • This leader will play a pivotal role in embedding customer centricity at the heart of our business units while fostering collaboration and insight sharing across global teams.
  • We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

Matching Summary

The Senior Manager Customer Engagement is responsible for leading regional teams to deliver exceptional, connected, and customer-centric experiences across North America.

Skills & Requirements

Must-have

  • Customer-centric experiences
  • Customer engagement strategy
  • Cross-functional collaboration
  • Customer satisfaction metrics
  • Market dynamics understanding

Nice-to-have

  • Empathy and business acumen
  • Insight sharing
  • Solution-oriented mindset
  • Ease of doing business

Key Requirements

  • Distribution experience required
  • Extensive customer engagement leadership experience
  • Global or regional context experience
  • Experience partnering with cross-functional business units
  • Strong analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter