ABB UK is seeking a Field Service Manager to oversee operational performance and manage field engineers in the Marine and Ports Division. The role emphasizes leadership, customer satisfaction, and a strong understanding of ABB’s products and services
Job Summary
The Field Service Manager is responsible for the operational performance of tools and field engineers to exceed delivery expectations.
This role involves assigning work to the service engineering group, managing staffing needs, and driving process development based on customer feedback.
Candidates must have a Bachelor's degree in engineering and at least 5 years of experience in the Marine Service industry.
Matching Summary
Match Score: 85
ABB UK is seeking a Field Service Manager to oversee operational performance and manage field engineers in the Marine and Ports Division. The role emphasizes leadership, customer satisfaction, and a strong understanding of ABB’s products and services.
Skills & Requirements
Must-have
Bachelor's degree in engineering
5+ years Marine Service industry experience
Team leadership and staffing management
Electrical and propulsion product knowledge
Troubleshooting and operational inspections
Nice-to-have
Prior team lead experience
ABB Marine & Ports services background
Cruise and offshore industry experience
Process improvement via Net Promoter Score
Succession planning and coaching skills
Key Requirements
Bachelor's degree in engineering or similar discipline
Minimum 5 years experience in Marine Service industry
Work authorization permitting employment in the US