Customer Service & Technical Support Team Lead

Jobgether

Switzerland, Switzerland
Onsite
Remote support teams
Technical expertise
Customer issue resolution
This role focuses on managing remote support teams and improving service quality

Job Summary

  • This role focuses on managing remote support teams and improving service quality.
  • You will resolve complex customer issues and ensure excellent customer experiences across wireless services.
  • The position offers the opportunity to work with global clients while applying expertise in mobile technologies.

Matching Summary

This role focuses on managing remote support teams and improving service quality.

Skills & Requirements

Must-have

  • remote support teams
  • technical expertise
  • customer issue resolution
  • team performance management
  • technical coaching

Nice-to-have

  • global client interaction
  • mobile technologies
  • process optimization

Key Requirements

  • experienced customer support leader
  • strong technical expertise in telecommunications

Work Rights

Not specified

Tailored Resume

Cover Letter