As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.
You’ll help customers make informed financial decisions to achieve their goals.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Financial health checks
Demonstrate in-branch technology
Problem-solving and effective solutions
Nice-to-have
Articulate financial terms clearly
Act with integrity
Customer at the center
See the big picture
Holistic solutions
Improve financial wellbeing
Key Requirements
Proven customer service experience
Financial Services, Retail or Hospitality experience