Manager, Education & Learning Strategy (global Insurance)

The Bank of Nova Scotia

Toronto, Ontario, Canada
Learning design
Performance consulting
Change management
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge

Job Summary

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Develops and executes learning, coaching, and performance enablement strategies aligned to Global Insurance priorities.
  • Ensures adherence to risk culture, Code of Conduct, Global Sales Principles, and business controls.

Matching Summary

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Skills & Requirements

Must-have

  • learning design
  • performance consulting
  • change management
  • sales enablement
  • project management
  • stakeholder management
  • insurance knowledge

Nice-to-have

  • AI tools
  • data analytics
  • inclusive work environment
  • customer-focused culture

Key Requirements

  • Post-secondary degree or equivalent experience in adult learning, business, insurance, or related field
  • Experience in learning design, performance consulting, change management and sales enablement
  • Strong project management, communication, and stakeholder management skills
  • Knowledge of insurance products, channels, and regulatory environment
  • Experience using learning technologies, analytics, and AI-enabled tools

Work Rights

Not specified

Tailored Resume

Cover Letter