Telecommunications Operator I - Fridays, 2:45p-11:15p

Mass General Brigham

Dover, NH, United States
Base: $17.71 - $20.82phly; bonus/equity: not speci...
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Operate hospital telecommunications system
Relay emergency codes and pages
Prioritize emergency calls
** Mass General Brigham is seeking a Telecommunications Operator I to work on Fridays from 2:45 PM to 11:15 PM, primarily responsible for managing communications within the hospital. The ideal candidate should have customer service experience and strong interpersonal skills to support hospital staff, patients, and visitors effectively. **

Job Summary

  • The Telecommunications Operator ensures effective communication within the hospital environment by operating the phone system and relaying critical messages.
  • This role requires handling emergency calls and codes quickly and accurately to support patient care and hospital operations.
  • Candidates with 2-3 years of customer service or call-center experience are preferred for this evening shift position.

Matching Summary

Match Score: 75

** Mass General Brigham is seeking a Telecommunications Operator I to work on Fridays from 2:45 PM to 11:15 PM, primarily responsible for managing communications within the hospital. The ideal candidate should have customer service experience and strong interpersonal skills to support hospital staff, patients, and visitors effectively. **

Salary

Base: $17.71 - $20.82/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, differentials, premiums, and bonuses available

Skills & Requirements

Must-have

  • Operate hospital telecommunications system
  • Relay emergency codes and pages
  • Prioritize emergency calls

Nice-to-have

  • Customer service experience preferred
  • Strong interpersonal phone skills
  • Ability to make reasonable judgment decisions

Key Requirements

  • High School Diploma or Equivalent required
  • No experience in lieu of degree accepted
  • Evening shift availability (Fridays 2:45p-11:15p)

Work Rights

Not specified

Tailored Resume

Cover Letter