Job Summary

• The role involves completing highly skilled processing and research duties related to mortgage payments, payoffs, and special loans while serving as a subject matter expert for the department and business partners.
• The candidate will work closely with compliance, audits, and regulatory teams to respond to escalated complaints and ensure adherence to risk and regulatory standards.
• M&T Bank promotes an environment that supports belonging and reflects its brand while offering competitive pay based on the candidate’s knowledge, skills, and experience.

Matching Summary

Salary

Base: $22.61 - $37.67 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• Associate's degree or equivalent experience
• Minimum 2 years general work experience
• Proven customer service experience
• Proficiency with spreadsheet and word processing software
• Excellent verbal and written communication skills

Work Rights