Lead Teller

PNC Bank

Cincinnati, OH, US
Base: $42,640.00 – $52,000.00; bonus/equity: incen...
Coaching and mentoring tellers
Customer financial wellbeing focus
Fraud detection and prevention
The role involves coaching, mentoring, and leading tellers to deliver a unique customer experience aimed at improving financial wellbeing

Job Summary

  • The role involves coaching, mentoring, and leading tellers to deliver a unique customer experience aimed at improving financial wellbeing.
  • Employees are expected to identify banking opportunities during interactions and refer customers to appropriate branch staff for products.
  • PNC offers comprehensive benefits including medical coverage, 401(k) with match, pension, and up to 25 vacation days depending on career level.

Matching Summary

The role involves coaching, mentoring, and leading tellers to deliver a unique customer experience aimed at improving financial wellbeing.

Salary

Base: $42,640.00 – $52,000.00; Bonus/Equity: Incentive eligible based on performance; Benefits: Comprehensive medical, dental, vision, 401(k), pension, and paid time off

Skills & Requirements

Must-have

  • Coaching and mentoring tellers
  • Customer financial wellbeing focus
  • Fraud detection and prevention
  • Transaction handling accuracy
  • Lobby engagement activities

Nice-to-have

  • Proactive sales mindset
  • Digital awareness and tools
  • Inclusive workplace culture
  • Problem resolution skills

Key Requirements

  • 1+ years of related experience
  • High school diploma or GED
  • No university degree required
  • US work authorization (no sponsorship)

Work Rights

Not specified

Tailored Resume

Cover Letter