Business Improvement Specialist

BP Retail UK

**
6-8 years total experience
2 years domain expert or consumer fuels support
Microsoft office and software navigation skills
** BP Retail UK is seeking a Business Improvement Specialist to enhance business processes and customer interactions within their new global business services center. The role emphasizes continuous improvement, collaboration, and effective management of B2B and B2C communications. **

Job Summary

  • The role is part of BP's global business services centre aimed at driving digital solutions and accelerating business transformation.
  • The candidate will manage B2B and B2C customer interactions while ensuring operational consistency and continuous improvement.
  • This ANZ-specific support role requires a flexible schedule to accommodate the ANZ time zone and foster an open culture.

Matching Summary

Match Score: 75

** BP Retail UK is seeking a Business Improvement Specialist to enhance business processes and customer interactions within their new global business services center. The role emphasizes continuous improvement, collaboration, and effective management of B2B and B2C communications. **

Skills & Requirements

Must-have

  • 6-8 years total experience
  • 2 years domain expert or consumer fuels support
  • Microsoft Office and software navigation skills
  • Project leadership for end-to-end processes
  • Training and coaching capabilities

Nice-to-have

  • Bachelors degree or equivalent experience
  • Training and facilitation experience
  • Desire to lead people in future role
  • Experience with A3 dashboards
  • Understanding of programming and database design

Key Requirements

  • Graduation or equivalent minimum education
  • Minimum 2 years current experience in Domain Expert or Consumer Fuels Support
  • Total 6-8 years of total experience
  • Strong PC skills including Microsoft Office
  • Ability to lead projects for end-to-end processes

Work Rights

Not specified

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