Lead Workplace Experience

JLL UK

Mumbai, MH, India
5+ years in workplace or hospitality operations
Strong people leadership and team management
Vendor management and event coordination
The role involves leading all workplace experience functions including reception, events, and helpdesk services at The Client at Powai Mumbai

Job Summary

  • The role involves leading all workplace experience functions including reception, events, and helpdesk services at The Client at Powai Mumbai.
  • Candidates will design SOPs and playbooks to drive safety, quality, and positive experiences for clients and employees.
  • The position requires supervising a team, managing third-party vendors, and ensuring operational excellence aligned with brand standards.

Matching Summary

The role involves leading all workplace experience functions including reception, events, and helpdesk services at The Client at Powai Mumbai.

Skills & Requirements

Must-have

  • 5+ years in workplace or hospitality operations
  • Strong people leadership and team management
  • Vendor management and event coordination

Nice-to-have

  • Experience with digital tool adoption
  • Knowledge of workplace technology trends
  • Proactive initiative and collaborative mindset

Key Requirements

  • Bachelor's degree required
  • Minimum 5 years of management experience
  • Proficiency in MS Office and FM systems

Work Rights

Not specified

Tailored Resume

Cover Letter