Operations Specialist, Personal Insurance

HUB International

Burnaby, BC, Canada
Base: $50,000 to $75,000; bonus/equity: not specif...
On-site
Training delivery
Process improvement
Operational support
HUB International is seeking an Operations Specialist for its Personal Insurance division in Burnaby, BC. The role requires individuals with insurance industry experience who can deliver training, support process improvements, and assist with compliance, while fostering a collaborative work environment

Job Summary

  • Deliver structured onboarding programs for new hires and facilitate training on Auto and Habitational insurance products.
  • Document, standardize, and improve workflows and SOPs across Personal Lines operations, and support operational setup for new locations.
  • Summarize and distribute carrier communications and product updates, and provide guidance and support for Applied Epic and carrier portal navigation.

Matching Summary

Match Score: 85

HUB International is seeking an Operations Specialist for its Personal Insurance division in Burnaby, BC. The role requires individuals with insurance industry experience who can deliver training, support process improvements, and assist with compliance, while fostering a collaborative work environment.

Salary

Base: $50,000 to $75,000; Bonus/Equity: Not specified; Benefits: extended health benefits, disability insurance, RRSP matching, paid-time-off

Skills & Requirements

Must-have

  • training delivery
  • process improvement
  • operational support
  • carrier coordination
  • compliance support

Nice-to-have

  • structured training programs
  • change management initiatives
  • process improvement experience

Key Requirements

  • Level 2 General Insurance License
  • 2+ years of experience in personal lines insurance
  • Working knowledge of ICBC Autoplan procedures
  • Working knowledge of habitational insurance products
  • Experience with training delivery or onboarding

Work Rights

Not specified

Tailored Resume

Cover Letter