Sr. Managed Services Engineer - Ai & Copilot

SHI International Corp.

Remote, US
Base: $150,000 - $185,000; bonus: included in rang...
Fully remote
Microsoft copilot readiness and enablement
Azure openai model deployment and rag patterns
Python or powershell automation scripting
SHI International Corp. is seeking a Sr. Managed Services Engineer specializing in AI and Copilot solutions. This fully remote role involves designing, managing, and optimizing AI-related platforms for clients while fostering collaboration and delivering exceptional customer service

Job Summary

  • This role focuses on designing, building, and supporting AI solutions using Microsoft Copilot and Azure OpenAI within a managed services environment.
  • The company offers world-class facilities, continuous professional growth, and benefits including health, wellness, and financial security.
  • Engineers are expected to serve as escalation points, mentor junior staff, and maintain strict operational discipline and documentation standards.

Matching Summary

Match Score: 85

SHI International Corp. is seeking a Sr. Managed Services Engineer specializing in AI and Copilot solutions. This fully remote role involves designing, managing, and optimizing AI-related platforms for clients while fostering collaboration and delivering exceptional customer service.

Salary

Base: $150,000 - $185,000; Bonus: Included in range; Benefits: Medical, vision, dental, 401K, flexible spending

Skills & Requirements

Must-have

  • Microsoft Copilot readiness and enablement
  • Azure OpenAI model deployment and RAG patterns
  • Python or PowerShell automation scripting
  • Git or Azure DevOps version control
  • Managed services environment experience

Nice-to-have

  • Mentoring lower tier engineering staff
  • Experience with containerization and Kubernetes
  • Familiarity with IT Glue and Autotask tools
  • Strong technical writing for diverse audiences
  • Proactive initiative in service improvement

Key Requirements

  • Bachelor's degree or 6-10+ years of relevant work experience
  • Microsoft Certified: Azure AI Engineer Associate certification
  • Relevant Microsoft Copilot training or certification
  • ITIL v3+ certification
  • Willingness to participate in rotating on-call schedule

Work Rights

Not specified

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