Academy Sports + Outdoors is seeking a Store Operations Manager in Knoxville, TN, responsible for overseeing the store's operational excellence and team management. The ideal candidate will have significant leadership experience, strong customer service skills, and a commitment to achieving operational goals
Job Summary
The Operations Manager is responsible for the overall management and execution of operational excellence for the entire store.
This leadership position drives goals that directly impact customer satisfaction, store profitability, and Academy's Purpose.
The role requires supervising diverse teams including Asset Protection, Cashiers, Inventory Control, and Maintenance while ensuring compliance with federal and state regulations.
Matching Summary
Match Score: 85
Academy Sports + Outdoors is seeking a Store Operations Manager in Knoxville, TN, responsible for overseeing the store's operational excellence and team management. The ideal candidate will have significant leadership experience, strong customer service skills, and a commitment to achieving operational goals.
Skills & Requirements
Must-have
Supervision of up to 40 team members
Firearms sales compliance and auditing
Inventory control and loss prevention
Staff scheduling and payroll management
Operational excellence execution
Nice-to-have
Strong business acumen and profitability focus
Excellent customer service orientation
Effective problem-solving skills
Leadership by example
Active listening capabilities
Key Requirements
Bachelor's degree in related field preferred
At least three years of relevant work experience
Demonstrated success leading departments of up to 40 people
Must meet federal requirements for selling firearms
Required to complete Firearms Sales Certification training
Required to complete Power Industrial Truck Certification training