Field Service Technician (des Moines)

Alfred Kaercher SE Co KG

Des Moines, US
$27.00 to $31.00 ph; bonus: up to $5,000 yearly; b...
On-site
Troubleshooting corded electric equipment
Troubleshooting battery powered equipment
Troubleshooting combustion engine equipment
Accurately and timely completion of Astea Mobile Work Orders, including capturing labor and travel time stamps, equipment list (make, model, serial number), parts and material needed and/or used, additional fees and expenses, detailed notes of work performed for each visit, root caused identification, submission of electronic files, checklists, and pictures as attachments within the system, capture customer name and signature

Job Summary

  • Accurately and timely completion of Astea Mobile Work Orders, including capturing labor and travel time stamps, equipment list (make, model, serial number), parts and material needed and/or used, additional fees and expenses, detailed notes of work performed for each visit, root caused identification, submission of electronic files, checklists, and pictures as attachments within the system, capture customer name and signature.
  • Responsive Interaction with customers providing the highest level of service Satisfy in a timely and complete fashion, all business reporting documentation including but not limited to: timesheets, repair orders, machine checklists, receiving records, expense reports, and repair order logs.
  • Medical, Dental, and Vision plan Paid Holidays (11 per year) Flexible PTO for exempt employees; generous PTO for non-exempt employees HAS, FSA, and 401K matching plans Paid sick time, as well as short- and long-term disability insurance.

Matching Summary

Accurately and timely completion of Astea Mobile Work Orders, including capturing labor and travel time stamps, equipment list (make, model, serial number), parts and material needed and/or used, additional fees and expenses, detailed notes of work performed for each visit, root caused identification, submission of electronic files, checklists, and pictures as attachments within the system, capture customer name and signature.

Salary

$27.00 to $31.00 per hour; Bonus: up to $5,000 yearly; Benefits: Medical, Dental, Vision, PTO, 401K matching

Skills & Requirements

Must-have

  • troubleshooting corded electric equipment
  • troubleshooting battery powered equipment
  • troubleshooting combustion engine equipment
  • electro-mechanical skills
  • clean driving record

Nice-to-have

  • responsive customer interaction
  • securing additional revenue opportunities
  • teamwork and collaboration

Key Requirements

  • 3 to 5 years related mechanical or technical experience
  • High school diploma or equivalent
  • Valid driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter