Operations Manager

EōS Fitness

Mesa, AZ, US
Base: $65,000 usd; bonus/equity: not specified; be...
On-site
2-3 years operations management experience
3-4 years customer service experience
Staff hiring training and scheduling
The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff

Job Summary

  • The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff.
  • Responsibilities include ensuring high-quality customer service, managing membership inquiries, and resolving issues promptly while upholding brand standards.
  • Benefits include free membership for the employee and one family member, competitive pay, health insurance, and a 401(k) with company matching.

Matching Summary

The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff.

Salary

Base: $65,000 USD; Bonus/Equity: Not specified; Benefits: Competitive pay plus vacation, holiday, sick pay, health/dental/vision, 401(k) match

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Staff hiring training and scheduling
  • Facility maintenance and cleanliness oversight
  • Revenue goal monitoring and tracking
  • Health and safety compliance enforcement

Nice-to-have

  • Prior fitness industry experience or interest
  • Strong relationship building skills
  • Excellent MS Office proficiency
  • Embracing company core values
  • Adaptability to evolving gym needs

Key Requirements

  • Must pass background check
  • CPR certification required within 30 days of hire
  • Knowledge of company policies and SOPs
  • Ability to lift more than 40 lbs
  • Access and operate company computer systems

Work Rights

Not specified

Tailored Resume

Cover Letter